Premium
custom printing
made in London.
T-shirts, hoodies, DTF transfers, workwear and bulk brand orders — printed and shipped from our North London studio. Proper garments, real designers, firm quotes in under an hour.
Every garment,
every method, one studio.
We choose the right print method for your artwork, fabric and budget — not the one easiest for us.
Custom T-Shirt Printing
DTF and vinyl on premium tees — from single samples to 10,000-piece drops.
Hoodie Printing
Heavyweight 380gsm, organic, cropped, oversized. Crisp prints, built to last.
DTF Transfers
Order ready-to-press DTF online. A3 sheets, gang sheets, by the metre — UK-wide next-day.
Workwear & Uniforms
Polos, hi-vis, softshells, aprons. DTF and vinyl printing for any industry.
Bulk Brand Orders
Relabelled garments, private label runs, lookbooks & fulfilment for clothing brands.
Design Studio
In-house designers who nail artwork — logos, typography, placement, mockups.
Print shops are easy to find.
The right one isn't.
Six reasons London's most demanding brands send their work to us.
Built for London brands
Independent fashion labels, gym chains, hospitality, sports clubs, creative studios — we print for the people building things in this city.
True same-day turnaround
Orders placed before 10am can ship the same evening. Ask any printer if they really mean it.
DTF and vinyl, mastered
Two methods, done properly. We focus on what we do best instead of pretending to do everything.
In-house design studio
Artwork advice and mockups are included. We fix files, refine typography and place prints like a designer would.
Trade-account pricing
Transparent volume tiers for agencies, resellers and bulk orders. No quote gymnastics.
London couriered, UK shipped
Free same-day courier in Central London over £150. 24h delivery UK-wide on DTF transfers.
Working with London's brands, teams, studios & crews
A portfolio
with receipts.
Full-colour band merch drop
DTF · 48h turnaround
Private-label fashion run
Relabel · fold · poly-bag
Gym chain launch capsule
380gsm · DTF
Premium DTF inks & consumables
CMYK + white underbase
Colour-true to spec
Calibrated CMYK inks
Festival staff & volunteers
Same-day · 900 tees
Clear, fast,
on-record.
Quote in 30 minutes
Send artwork, quantity and a deadline. We respond with firm pricing and method recommendation — not a robot email.
Artwork & approval
Our studio checks your files, mocks up placement on the garment, and sends a visual for sign-off. Revisions included.
Production
Printed in our North London studio. Quality-checked at every stage — not at the end like everyone else.
Delivered or collected
Same-day courier in Central London, 24–48h UK-wide. Collection available from our studio in E8.
The proof is
in the print.
We let our work speak for itself. The garments we ship, the artwork we don't compromise on, and the deadlines we hit — those are our reviews.
Questions,
answered.
The quick hits. If you need more, call the studio — we actually pick up.
07741 874529Same-day if artwork is approved before 10am in London, for DTF transfers and simple print jobs. Most orders ship within 48 hours. Large bulk DTF or vinyl orders typically take 5–7 working days — we'll always give you a firm date up front.
Just one. There's no MOQ on DTF transfers — print a single design or a thousand. Vinyl prints also work great from a single garment. We'll always recommend what suits your run size.
Yes. Our in-house designers handle file fixes, mockups, logo cleanup and placement advice at no charge when you're printing with us. Full original design briefs are quoted separately but always reasonable.
We work with every major blank brand — Stanley/Stella, AS Colour, Gildan, Fruit of the Loom, Uneek, Regatta Pro, and more. We'll source any brand you prefer, including organic, heavyweight and premium ranges.
Yes. Free same-day courier across Central London on orders over £150. UK-wide next-day on DTF transfers. 48-hour tracked courier on garment orders nationwide.
Yes — agencies, resellers, schools, production companies and repeat commercial clients get a trade account with volume pricing. Contact us with your usage and we'll set rates.
DTF gives you full colour, photo detail and gradients on any fabric — perfect for complex artwork and small runs. Vinyl is sharper for single-colour designs, hard-wearing on sportswear and ideal for names and numbers. We'll recommend the right one for your job.
Absolutely — private label, relabelling, custom necks, fold-and-bag, barcode stickers and fulfilment are all available. We regularly work with streetwear labels, gym brands and hospitality groups on ongoing production.
Custom T-Shirt printing done properly.
Whether you need a single sample printed tonight or 10,000 pieces delivered by Friday, we print on every major blank brand using the right method for your artwork — not the easiest one for us.
- From £10/tee at 50+ pieces
- Plain blanks from £4.64
- Same-day capable in London
- In-house design included
Two print methods.
Both done properly.
We focus on what we do best — DTF for full-colour and vinyl for sharp single-colour. We pick the right one for your artwork and budget.
DTF Transfers
Vibrant full-colour prints on any fabric — cotton, poly, blends, fleece, denim, canvas. Soft hand-feel, perfect for complex artwork, photographs and gradients. No minimum order.
Best for: full colour, complex artwork, mixed runsVinyl Print (HTV)
Sharp, durable single-colour prints. Industry-standard for names, numbers, team kits and high-stretch sportswear. Works brilliantly on hi-vis, performance fabrics and uniforms.
Best for: names, numbers, sport, single-colour logosVolume pricing.
No surprises.
Get a custom quote
| Quantity | Price each | You save | Total from |
|---|---|---|---|
| 1 t-shirt | £20.00 | — | £20 |
| 2 – 5 t-shirts | £18.00 | 10% | £36 |
| 5 – 10 t-shirts | £15.00 | 25% | £75 |
| 10 – 20 t-shirts | £14.00 | 30% | £140 |
| 20 – 50 t-shirts | £12.00 | 40% | £240 |
| 50+ t-shirts | £10.00 | 50% | £500 |
| Plain blank tee | £4.64 | unprinted | £4.64 |
Prices ex VAT · Setup fees may apply on complex artwork
Custom hoodies built to last.
From 380gsm retail-weight pieces to performance zip-throughs — printed at our North London studio using the same finishes as premium streetwear brands.
- From £12/hoodie at 50+
- Plain blanks from £8
- DTF & vinyl methods
- Same-day sampling
Volume pricing.
Heavyweight rates.
Get a custom quote
| Quantity | Price each | You save | Total from |
|---|---|---|---|
| 1 hoodie | £30.00 | — | £30 |
| 2 – 5 hoodies | £25.00 | 17% | £50 |
| 5 – 10 hoodies | £20.00 | 33% | £100 |
| 10 – 20 hoodies | £18.00 | 40% | £180 |
| 20 – 50 hoodies | £15.00 | 50% | £300 |
| 50+ hoodies | £12.00 | 60% | £600 |
| Plain blank hoodie | £8.00 | unprinted | £8.00 |
Prices ex VAT · Setup fees may apply on complex artwork
Four hoodie categories.
Every fit, fabric, finish.
Heavyweight 380gsm
Statement-weight hoodies with drop shoulders and brushed fleece interior. The exact fabric streetwear brands use for premium retail drops.
AS Colour · Stanley/StellaOrganic & Recycled
GOTS-certified organic cotton and recycled blends. Soft, durable and fully printable — the ethical choice without the scratchy hand-feel.
GOTS & Fair Wear certifiedCropped & Fitted
Contemporary silhouettes for fashion-forward brands and gym labels. Cropped, tapered and fitted cuts that print beautifully.
300gsm softer fleeceZip-through & Technical
Full-zip hoodies, quarter-zips and technical performance hoods for workwear, teams and retail.
Print-ready zipsDTF transfers on demand.
Full-colour, fine-detail, ready-to-press transfers printed in our London studio. Apply to cotton, poly, blends, fleece, denim, canvas — anything with a flat surface and a heat press.
- A3 sheets or by the metre
- Full CMYK + white underbase
- UK-wide next-day delivery
- Free shipping over 50 sheets
Price it yourself.
Slide to the quantity you need — no login, no form, no sales call. Upload artwork at checkout.
By the metre.
Volume rates apply automatically.
Bigger orders, better rates. No negotiation, no haggling — the tier you land in is the tier you pay.
| Quantity | Price each | You save | From |
|---|---|---|---|
| 0 – 1 metre | £18.00 | — | £18 |
| 1 – 5 metres | £16.00 | 11% | £16 |
| 5 – 10 metres | £15.00 | 17% | £75 |
| 10 – 20 metres | £13.00 | 28% | £130 |
| 20 – 50 metres | £12.00 | 33% | £240 |
| 50 – 100 metres | £10.00 | 44% | £500 |
| 100+ metres | £8.00 | 56% | £800 |
Prices ex VAT · Setup fees may apply on complex artwork
How DTF works
end to end.
Upload your artwork
Submit PNG or vector artwork at any resolution. Our team cleans, colour-matches and arranges it onto the gang sheet — no PDF templates needed.
We print & cure
Professional DTF printer with Epson printheads and premium inks. Prints cured with hot-melt powder and set at exact temperature for maximum wash resistance.
Quality check & pack
Every transfer is inspected against the proof before shipping. Any defect, we reprint it — no charge, no argument. Packed flat.
Shipped UK-wide
Dispatched within 24 hours of artwork approval. Tracked 24-hour courier to any UK address. Over 50 sheets? Free shipping included.
Workwear & uniforms that represent you.
Whether it's a five-person studio or a fleet of fifty hospitality sites, we supply and print workwear that survives real use — and looks properly branded doing it.
- Trade accounts available
- DTF + vinyl, both methods
- Hi-vis & reflective safe
- Volume pricing from 25 pcs
Industries we dress.
Properly.
Every sector has its own demands. We understand the durability, compliance and branding constraints for each.
Hospitality
Aprons, chef whites, polos, oxfords. Wash-tough vinyl and DTF prints that survive 60° industrial laundering.
Trades & Construction
Hi-vis tees, jackets, softshells and workwear polos. Site-ready branding, reflective-safe printing.
Fitness & Studios
Performance tees, training tops, hoodies and merch. Moisture-wicking fabrics printed without cracking.
Events & Production
Same-day capable for crew shirts, volunteer tees, staff hoodies and vendor uniforms. We know deadlines.
Retail & Customer-Facing
Consistent brand representation — vinyl polos, branded tees, name badges and returns-friendly sizing.
Corporate & Agency
Premium-feel merch and uniforms that reflect serious brands. Relabelled garments, colour-matched to brand identity.
Bulk brand orders start here.
You focus on design and distribution. We become your quiet production partner — printing, relabelling, packaging and shipping so every drop lands looking like the premium brand you sell.
- Trade pricing from 100 pcs
- Private label & relabelling
- Full retail-ready packaging
- Repeat production agreements
End-to-end production
under one roof.
Private Label Production
We produce your drop end-to-end: fabric, pattern, print, relabel, tag, fold, poly-bag and ship. Direct-to-store or to your warehouse.
Relabelled Blanks
Stanley/Stella, AS Colour or your preferred blank, relabelled with your custom woven, printed or satin neck labels. Tear-away old labels, install new.
Custom Neck Printing
Print directly onto the neck with your brand mark, care instructions and size. Fully customisable, DTF or vinyl method.
Hangtags, Care Cards & Packaging
Branded hangtags, care instruction cards, tissue paper, custom poly bags and retail-ready packaging — all produced to match your brand.
Fold, Bag & Barcode
Retail-ready fold, poly-bagging, barcode sticker application and size-run sorting. Direct-to-retailer compliance handled end-to-end.
Fulfilment & Dispatch
Split shipping, dropshipping to multiple addresses, wholesale dispatch, stock-holding and monthly repeat production.
A studio built by people who actually print.
Prime Print Co exists because London needed a printer that takes the work seriously — without making everything feel like a corporate sales process. We're hands-on, opinionated, and refreshingly honest about what we can and can't do.
A studio built by
people who actually print.
We started Prime Print Co in 2019 with one DTF printer, a vinyl cutter and a stubborn belief that print shops should answer their phones. Six years later, we're a North London studio with more machines, a bigger team, and the same standards we started with.
We're not the cheapest. We're not the biggest. We're the ones who reply when you call, quote honestly, and ship when we said we would. That's the reputation we're building — one job at a time, the slow and proper way.
Today we work with London brands, teams, studios and hospitality groups — from independent fashion labels to gym chains and football clubs. Every job goes through the same studio, the same hands, the same quality standard. No subcontracting, no hidden suppliers.
Four rules
we don't break.
The standards every job is held to, regardless of size or fee.
Answer the phone.
Real people, real time, real answers. No bots, no ticket queues, no "someone will get back to you." Studio hours, the studio answers.
Quote what we'll charge.
The number you receive at quote stage is the number on your invoice. No surprise setup fees, no rush charges sneaked in later, no "artwork was harder than expected."
Print as if we'll wear it.
Every garment leaves the studio at a quality we'd hand to a friend. If it isn't good enough for that, it isn't good enough to ship.
Ship when we promised.
Deadlines are non-negotiable, including ours. If we said Friday, it's Friday — even if that means staying late, working weekends or paying for premium courier.
The studio in numbers.
A small operation, run with care, built to last.
Let's print something good.
Send artwork, quantity and a deadline. We respond within 30 minutes during studio hours with firm pricing and a method recommendation.
London E8.
Everything you might want to ask.
If we missed something, the studio answers the phone all working day. Real people, real time.
Same-day if artwork is approved before 10am in London, for DTF transfers and simple print jobs. Most orders ship within 48 hours. Large bulk DTF or vinyl orders typically take 5–7 working days — we'll always give you a firm date up front.
Just one. There's no MOQ on DTF transfers — print a single design or a thousand. Vinyl prints also work great from a single garment. We'll always recommend what suits your run size.
Yes. Our in-house designers handle file fixes, mockups, logo cleanup and placement advice at no charge when you're printing with us. Full original design briefs are quoted separately but always reasonable.
We work with every major blank brand — Stanley/Stella, AS Colour, Gildan, Fruit of the Loom, Uneek, Regatta Pro, and more. We'll source any brand you prefer, including organic, heavyweight and premium ranges.
Yes. Free same-day courier across Central London on orders over £150. UK-wide next-day on DTF transfers. 48-hour tracked courier on garment orders nationwide.
Yes — agencies, resellers, schools, production companies and repeat commercial clients get a trade account with volume pricing. Contact us with your usage and we'll set rates.
DTF gives you full colour, photo detail and gradients on any fabric — perfect for complex artwork and small runs. Vinyl is sharper for single-colour designs, hard-wearing on sportswear and ideal for names and numbers. We'll recommend the right one for your job.
Absolutely — private label, relabelling, custom necks, fold-and-bag, barcode stickers and fulfilment are all available. We regularly work with streetwear labels, gym brands and hospitality groups on ongoing production.
Notes from the studio. No fluff.
Honest advice from people who print every day — what actually works, what's a marketing gimmick, and how to spend your print budget like a pro.
DTF vs vinyl: choosing the right method.
A practical breakdown of when DTF wins on detail and full colour, and when vinyl wins on durability and sharp edges.
How to prep artwork that prints first time.
Resolution, colour profiles, transparency, file formats — what we wish every brand knew before sending us files.
Why "cheap printing" usually costs more.
The real economics of low-quote print shops, and why so many brands end up reprinting their first order.
Same-day printing in London: the truth.
What "same day" actually means at most print shops, what you should expect, and how to plan a real rush job.
Private labelling 101 for streetwear founders.
Relabelling, custom necks, hangtags and packaging — how to make a blank look like your premium brand.
Heat transfer vinyl: where it shines.
Why vinyl is still the gold standard for sportswear, sharp logos and printed names — straight from production decisions.
Privacy Policy.
This privacy notice explains how Prime Print Co ("we", "us", "our") collects, uses, and protects personal data when you visit our website, contact us for a quote, or place an order. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Prime Print Co is a custom apparel printing business based in London, United Kingdom. For the purposes of UK GDPR, we are the data controller of any personal data you provide through this website.
Studio address: Unit G15 Regents Studio, 1 Thane Villas, London N7 7PH
Phone: 07741 874529
Email: hello@primeprintco.co.uk
If you have any questions about this policy or how we handle your data, contact us using the details above.
2. What data we collect
When you submit a quote request through our website, we collect:
- Identity and contact details — your name, company or brand name (optional), email address, phone number (optional)
- Project information — the service you're requesting, quantity, deadline, and any project details you provide
- Artwork files — any files you upload as part of your quote request (PNG, JPG, PDF, AI, PSD, SVG, ZIP)
- Technical data — your IP address and browser user-agent string, recorded with each submission for security and abuse-prevention purposes
We do not knowingly collect data from anyone under the age of 16. If you are placing an order on behalf of a school, club, or organisation that includes minors, you confirm you have the authority to do so.
3. Why we collect it (lawful basis)
We process your personal data on the following lawful bases under UK GDPR Article 6:
- To respond to your quote request and fulfil orders — this is necessary to take steps at your request prior to entering a contract, and subsequently to perform the contract once you place an order.
- To send you transactional emails — quote confirmations, production updates, and dispatch notifications. These are necessary for performance of the contract.
- To prevent fraud and abuse — we record IP addresses and user-agents under our legitimate interest in keeping the service secure.
- To comply with our legal obligations — for example, retaining invoices for tax purposes.
We do not currently send marketing emails. If we introduce a newsletter or marketing communications in the future, we will only contact you on the basis of your explicit consent, and you'll be able to unsubscribe at any time.
4. Where your data is stored
Your data is stored in the following systems:
- Supabase — our database and file storage provider. Data is held in EU-region servers (Ireland or Frankfurt). Supabase is our data processor and is bound by a Data Processing Agreement under UK GDPR. Read their privacy policy at supabase.com/privacy.
- Resend — the service that sends our transactional emails (quote confirmations, studio notifications). Email content is processed transiently and not retained beyond standard operational logs. Read their privacy policy at resend.com/legal/privacy-policy.
- Our internal email system — quote details and artwork download links are forwarded to our studio inbox so we can respond to you.
Where any processor transfers data outside the UK or EEA, that transfer is covered by a Standard Contractual Clauses (SCC) data protection agreement, providing equivalent protections.
5. How long we keep it
- Quote requests that don't progress to an order — retained for up to 24 months to allow follow-up, then deleted.
- Active customer records — retained for the duration of our working relationship plus 6 years after the final order, to comply with HMRC and contractual record-keeping requirements.
- Uploaded artwork files — file download links shared with our studio expire after 30 days. Source files are retained for the duration of the active project plus 12 months, then deleted unless you ask us to keep them for repeat orders.
- Technical security logs (IP, user-agent) — retained for up to 12 months.
6. Who we share data with
We do not sell your personal data. We share data only with:
- Our processors listed in section 4 (Supabase, Resend), strictly to deliver the service.
- Couriers (e.g. DPD, Royal Mail, same-day couriers) — when shipping orders, we share only the recipient name, address, and contact details necessary for delivery.
- HMRC and our accountants, where required for tax and audit compliance.
- Law enforcement, where we are legally compelled to do so by a valid court order or statutory request.
We do not share your data with advertisers or marketing networks.
7. Cookies and tracking
This website uses minimal browser storage:
- Theme preference (
pp-themein localStorage) — remembers whether you chose dark or light mode. Set only by your interaction. Strictly necessary for the website to function as you expect.
We do not currently use Google Analytics, Meta Pixel, or any third-party tracking cookies. If we introduce analytics in future, we will update this notice and (where required) ask for your consent.
8. Your rights under UK GDPR
You have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — ask us to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — ask us to delete your data, subject to our legal retention obligations.
- Right to restrict processing — ask us to limit how we use your data.
- Right to data portability — receive your data in a machine-readable format.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — where processing is based on consent, you can withdraw that consent at any time.
To exercise any of these rights, email us at hello@primeprintco.co.uk. We will respond within one calendar month.
9. Data security
We protect your data with appropriate technical and organisational measures, including:
- Encrypted connections (HTTPS / TLS) for all data transmitted to and from this website.
- Encryption at rest for files stored in Supabase Storage.
- Access controls — only authorised studio staff can view quote details and artwork.
- Honeypot anti-spam protection on our quote form to prevent automated abuse.
- Regular software updates to our hosting and processing platforms.
No internet system is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a personal data breach affecting your data, we will notify you and the Information Commissioner's Office (ICO) where required by law.
10. Changes to this policy
We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. For material changes, we will notify active customers by email.
11. How to complain
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
We'd appreciate the chance to address any concerns first — please contact us at hello@primeprintco.co.uk before going to the ICO.
Terms & Conditions.
These terms and conditions govern your use of the Prime Print Co website and any orders you place with us for custom apparel printing services. By submitting a quote request or placing an order, you agree to these terms.
1. About us
Prime Print Co is a custom apparel printing business operating from Unit G15 Regents Studio, 1 Thane Villas, London N7 7PH. You can contact us by phone on 07741 874529 or by email at hello@primeprintco.co.uk.
2. Quotes and orders
2.1 Quotes
Quotes we provide are valid for 30 days from the date of issue, unless stated otherwise. Quotes are based on the artwork, garment specifications, quantities and deadlines you provide. If any of these change, the quote may need to be revised.
2.2 Order confirmation
An order is only formed once we have (a) received your written confirmation to proceed (by email or other written means), and (b) received any required deposit. Until both conditions are met, no contract exists between us.
2.3 Deposits and payment
For orders over £500 we may require a deposit of up to 50% before production begins. The balance is payable on completion, before dispatch. Standard payment terms for trade accounts and approved customers are 14 days net from invoice date.
2.4 Pricing
Prices on our website and in our quotes are exclusive of VAT. VAT will be added at the prevailing UK rate where applicable. Setup fees may apply on complex artwork and will always be disclosed in the quote — never added afterwards.
3. Your artwork
3.1 Ownership and rights
By submitting artwork to us, you confirm that:
- You own the copyright in the artwork, or you have permission from the rights-holder to reproduce it on garments.
- The artwork does not infringe any trademark, copyright, design right, or other intellectual property right of a third party.
- The artwork is not unlawful, defamatory, obscene, or otherwise objectionable.
You agree to indemnify us against any claims, costs, or damages arising from artwork you supply that breaches these warranties.
3.2 Our use of your artwork
We will only use your artwork to fulfil your order. We will not reproduce, sell, or share your artwork with any other party. Subject to your permission, we may photograph finished garments to display in our portfolio — we will always ask first, and you can decline.
3.3 File quality
We will print from the files you supply. If files are low-resolution, the wrong colour mode, or otherwise unsuitable for high-quality print output, we will let you know before production starts. If you choose to proceed regardless, we are not responsible for resulting print quality. Where possible, we will provide guidance and options to improve the file.
4. Production and delivery
4.1 Lead times
Lead times quoted are estimates based on current studio capacity and materials availability. We aim to meet every deadline we agree, and will tell you immediately if circumstances change. Same-day and next-day production may be available subject to capacity and surcharge.
4.2 Delivery
We deliver UK-wide via courier. Delivery costs are quoted separately and depend on weight, destination, and service level. Risk of loss passes to you on delivery to the address you supply. We are not liable for delays caused by the courier or events outside our reasonable control.
4.3 Acceptance and inspection
Please inspect your order on receipt. Any claims relating to print quality, garment defects, or shortages must be raised within 7 days of delivery. Photographs of the issue should be included with any claim.
5. Cancellations, refunds and remakes
5.1 Customer cancellations
- Before production starts — you may cancel for a full refund of any deposit paid, less any artwork preparation costs already incurred.
- After production starts — because we are producing items custom-made to your specification, we cannot accept cancellations once printing has begun. Any deposit is non-refundable, and you remain liable for the remaining order value.
5.2 Our errors
If we make a mistake — wrong artwork printed, wrong garment supplied, defective production, or genuine quality failure — we will at our discretion either reprint the affected items at our cost, or refund the corresponding portion of your invoice. The choice will be made in consultation with you and based on what best meets your needs and timeline.
5.3 Customer-supplied content errors
We are not liable for errors in artwork you supplied and approved (typos, colour issues, layout) or for outcomes resulting from incorrect specifications you provided. Once you confirm a digital proof, we proceed on the basis that it represents the final intended output.
6. Liability
To the fullest extent permitted by law:
- Our total liability under any order is limited to the value of that order.
- We are not liable for loss of profit, loss of business, business interruption, or any indirect or consequential losses arising from a delayed or defective order.
Nothing in these terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded under applicable law.
7. Force majeure
We are not liable for failure or delay in performance caused by events outside our reasonable control, including (but not limited to) supplier failures, courier disruption, machinery failure, fire, flood, power outage, civil disturbance, or government action. We will notify you promptly of any such event and work with you to find a solution.
8. Trade accounts
Where we offer a trade account with credit terms, we may at our discretion require credit checks, references, or other reasonable verification before approval. We may suspend or withdraw credit facilities if accounts fall overdue. Late payment interest may be charged at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
9. Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of working together (including pricing, artwork, project plans, customer lists). This obligation survives the end of our working relationship.
10. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. Any disputes arising under them will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these terms
We may update these terms from time to time. The version in force at the time you place an order is the version that applies to that order. The current version is always available at this page.
12. Contact
If you have any questions about these terms, contact us at hello@primeprintco.co.uk or 07741 874529.